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"Where is my car" answered from the work order

Half of the calls to a shop, a clinic or a dispatcher are the same question: where is it, when is it ready, what is the status.

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How it runs

Step 1

AI reads the status from your work order, tracking link or record

Step 2

Answers the caller and offers a text when the status changes

Step 3

Passes anything unusual to a person with the record open

Step 4

Logs who asked what, so you see the patterns

What you get

The phone stops interrupting the work it is asking about.

Where it is used

Questions

Which integration does this?

The phone integration, sometimes with a second one for the follow-up. It is priced as one integration.

How long until it runs?

Four weeks from the first call, like every integration: audit, build and test, go live watched, tune monthly.

What stays with a person?

Anything with money in it until you say otherwise, any caller who asks for a person, and anything the AI is not sure about.

Your systems stay yours

Nothing to migrate and nothing new to learn. AI plugs into the phone number, inbox, calendar and books you already use, and a person is always one step away.

  • Week 1: we map your calls, emails and paperwork
  • Weeks 2 and 3: we build and test on your real cases
  • Week 4: live, with a person watching every hand-off
  • Every month: we tune what it says and what it may do