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Dispatch, bids and paperwork without the night shift
Small carriers, dispatch offices and freight brokers lose loads after hours and drown in rate confirmations. AI takes the phone, the inbox and the documents.
- 06:12Broker called for an ETA. Read from the tracking link, answered in 40 seconds.
- 09:48Load offer by email. Bid sent from your rate rules, dispatcher notified of the reply.
- 14:05Rate confirmation received, filed under load 4471, pickup time added to the driver's schedule.
- 22:30Driver called about a closed receiver. Message sent to the on-call dispatcher, broker emailed.
What AI takes over
Six integrations, in the order most offices in your trade add them.
Phone
Answers broker and driver calls 24/7, gives ETAs from tracking, takes load offers and passes hot ones to the dispatcher.
Email inbox
Reads load offers and rate confirmations, replies with bids from your rules, files every rate confirmation under the right load.
Documents
Types bills of lading, proofs of delivery, rate confirmations and driver documents into your system, flags expiring licenses and insurance.
Website chat
Gives shippers a quote request and brokers a tracking answer without a phone call.
Back office
Invoices delivered loads, sends factoring packets, chases detention and unpaid freight.
Monitoring
Watches tracking gaps, missed check calls and daily spend on load boards and APIs.
Systems we connect
- Load boards and email bids
- Rate confirmations and bills of lading
- ELD and tracking links
- QuickBooks and factoring paperwork
- Driver applications and expiring documents
Using something else? If it has an official connection or sends email notifications, it can be wired in.
What stays with people
- Anything with money in it, until you say otherwise
- Any caller who asks for a person
- Anything the AI is not sure about, which it says out loud
- The final word on every answer it gives, reviewed with you monthly
Questions from transportation and logistics
Can it bid on loads by itself?
It can send bids from rules you set, or draft them for a person to send. Most carriers start with drafts.
Does it work with my load board?
It works with the email and notifications your board already sends you. Nothing is scraped.
Your systems stay yours
Nothing to migrate and nothing new to learn. AI plugs into the phone number, inbox, calendar and books you already use, and a person is always one step away.
- Week 1: we map your calls, emails and paperwork
- Weeks 2 and 3: we build and test on your real cases
- Week 4: live, with a person watching every hand-off
- Every month: we tune what it says and what it may do