Home / Use cases / After-hours calls

The 6 pm to 8 am gap, covered

Most offices miss a third of their calls, and most of those come after closing. Voicemail gets a message from one caller in five. The rest call the next number.

PhoneEmailDocumentsWebsiteCalendarCRMBooksYou

How it runs

Step 1

Calls forward to the AI when you close or after four rings, your choice

Step 2

It answers, books, quotes from your list and takes messages

Step 3

Emergency words trigger a transfer to the on-call phone

Step 4

You get a text summary of every call and a list in the morning

What you get

Every after-hours call answered in two rings, booked when it can be, escalated when it must be.

Where it is used

Questions

Which integration does this?

The phone integration, sometimes with a second one for the follow-up. It is priced as one integration.

How long until it runs?

Four weeks from the first call, like every integration: audit, build and test, go live watched, tune monthly.

What stays with a person?

Anything with money in it until you say otherwise, any caller who asks for a person, and anything the AI is not sure about.

Your systems stay yours

Nothing to migrate and nothing new to learn. AI plugs into the phone number, inbox, calendar and books you already use, and a person is always one step away.

  • Week 1: we map your calls, emails and paperwork
  • Weeks 2 and 3: we build and test on your real cases
  • Week 4: live, with a person watching every hand-off
  • Every month: we tune what it says and what it may do