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Reservations and orders without a phone in the kitchen
The phone rings during the rush and nobody picks up. AI takes reservations, large party requests and catering inquiries, and confirms them by text.
- 11:20Caller booked a table for six on Friday 7:30, confirmation texted.
- 13:40Catering inquiry for 40 guests. Package quote drafted, manager approved from the phone.
- 17:55Rush hour call about a gluten free option. Answered from the menu.
- 23:15Six supplier invoices entered from the inbox, one price increase flagged.
What AI takes over
Six integrations, in the order most offices in your trade add them.
Phone
Takes reservations, answers hours and menu questions, handles large parties and passes catering to the manager.
Email inbox
Replies to event and catering inquiries with your packages, drafts quotes for approval.
Back office
Confirms reservations, reminds large parties, follows up on catering quotes.
Systems we connect
- Reservation systems (OpenTable, Resy, Tock)
- Online ordering and delivery platforms
- Catering and private event inquiries
- Supplier invoices
- Staff schedules
Using something else? If it has an official connection or sends email notifications, it can be wired in.
What stays with people
- Anything with money in it, until you say otherwise
- Any caller who asks for a person
- Anything the AI is not sure about, which it says out loud
- The final word on every answer it gives, reviewed with you monthly
Questions from restaurants
Can it take orders?
It takes reservations and catering requests directly. Food orders go through your ordering platform, which it can point callers to.
What languages does it speak?
Whatever your guests speak. It answers in the caller's language.
Your systems stay yours
Nothing to migrate and nothing new to learn. AI plugs into the phone number, inbox, calendar and books you already use, and a person is always one step away.
- Week 1: we map your calls, emails and paperwork
- Weeks 2 and 3: we build and test on your real cases
- Week 4: live, with a person watching every hand-off
- Every month: we tune what it says and what it may do