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AI Office with Vonage Business

Call forwarding rules from your Vonage extensions.

What AI does in Vonage Business

  • Answers overflow and after-hours calls
  • Transfers to extensions
  • Logs calls

Integrations that use it

Phone

Every call answered, day and night

Questions

Do I need to move anything?

No. Vonage Business stays where it is. AI Office reads and writes there through the official connection and you can revoke access from Vonage Business at any time.

What permissions does it need?

Only the scopes for the actions listed on this page. We show you the exact permission screen during the build.

What if I use a different version or plan?

Most plans include the official connection. If yours does not, email notifications from Vonage Business are usually enough for the read side.

Your systems stay yours

Nothing to migrate and nothing new to learn. AI plugs into the phone number, inbox, calendar and books you already use, and a person is always one step away.

  • Week 1: we map your calls, emails and paperwork
  • Weeks 2 and 3: we build and test on your real cases
  • Week 4: live, with a person watching every hand-off
  • Every month: we tune what it says and what it may do