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AI Office vs hiring a receptionist

A good receptionist is worth every dollar. AI Office is not a replacement for that person. It is the night shift, the overflow, the paperwork and the inbox that person never had time for.

AI OfficeA full time receptionist
Hours24 hours, every day40 hours, weekdays
Cost per yearSetup plus about $3,000 a year for one integration$40,000 to $55,000 fully loaded
Sick days, holidaysNoneCovered by someone else, or not
Handles two calls at onceYes, any numberNo
Warmth and judgmentGood on routine, hands off the restThe best there is
Paperwork and inboxYesWhen the phone allows

The honest verdict

Keep your receptionist and give them AI Office. The person handles what needs a person. The AI handles the 70 percent that does not, and the hours nobody is at the desk.